Oh my goodness, you wont believe the horrible weekend/week I have had.
I am not going to go into any details right now, my heart hurts and I just can’t.
My hubby and kids are fine, but my family did loose a very beloved member of our family this weekend.
It has left me not feeling like being online, and not feeling like doing much of anything.
I’ll be back soon and fill you in.
Any way, I wanted to pop on and ask you all your opinion.
Okay, I sold an antique quilt top to someone.
They decided to wash it in the washing machine.
Well, it, of course, fell apart on them.
Now they are demanding a refund.
Stating it was this and that and had to be washed.
It’s condition was exactly as I described it.
Even inspected it again and again when she would email questions.
And it was exactly as I stated.
She was happy with it when it arrived, she even left me positive feedback for it.
It wasn’t until she washed it in the washing machine and it fell apart, did she become unhappy with it.
So, I guess my question to you all is…
Do you think it is my responsibility to give her a refund because she didn't launder it properly?
You see, if it was me…
I would have hand washed it in the sink.
I would NEVER wash an antique quilt top in the washing machine!
Personally, I don't feel like I am responsible for a refund.
If she would've gotten it in and emailed saying she didn't like this or that about it, then asked for a refund, where she was able to return it in the condition it was sent.
Absolutely, I would have given a refund to her.
But now that she destroyed it because she didn't launder it correctly, I don't believe it is my fault.
What are your thoughts on the matter ?
How would all handle it?
Have you ever had a situation like this happen?
I look forward to hearing from you,